• A great way to save at Otty is to sign up for the newsletter. When you sign up, you can enjoy 5% off your first Otty subscribers and get access to the latest news, launches and offers straight to their inbox.
• To stay up to date with more promotions, be sure to follow Otty’s Facebook, Twitter and Instagram pages.
• Otty often has great bundles with up to 45% off Original Hybrid, Pure Hybrid, Aura Hybrid and Pure Plus models, so keep an eye out for those.
• The Otty referral program is a way for you to refer a friend and get £25 per referral. When you refer a friend and they pass their 100 night trial, you will receive a £25 Amazon voucher.
• Otty also has a price match promise system where if you find an Otty mattress elsewhere (including discounts) from a third party retailer like Amazon, Otty will match the price.
• Students can get a student discount at Otty in partnership with Student Beans. When you register and verify your student status for free, students unlock a special code to get a massive 41% discount on Otty products!
• Otty also offers free shipping on all orders so you don’t have to think about extra charges when you head to checkout.
Does Otty offer free shipping?
Yes. Free standard shipping is available on all orders, regardless of cost. Other options include premium delivery from £10.
Will Otty deliver my mattress to my room and unpack it?
Yes. Otty offers the following premium delivery options: Premium delivery to the room of your choice / Premium delivery to the room of your choice, unpacking and collection of the mattress / Premium delivery to the room of your choice and collection of old mattresses / Premium delivery to the room of your choice, unpacking of mattresses, removal of packaging and collection of old mattresses. It starts at £10 and goes up to £50.
What is Otty’s return policy?
Otty has several return policies depending on the product you purchased. Go to Otty’s website and follow the return process. Once Otty has received and inspected your order, a refund will be issued. For mattresses, you can return them within 100 days, pillows, toppers and accessories can be returned within 14 days and rejuvenated bed frames, ottomans and mattresses can be returned within 30 days.
What is the Otty 100 Night Trial?
The Otty 100 night trial is on their mattresses and means you can use your mattress for up to 100 days and return it if you are not satisfied.
How do I track my Otty order?
Once your order has shipped, Otty will send you an email with tracking and courier information. Use it to track your order.
What payment methods are available at Otty?
Otty accepts all major credit and debit cards, American Express, PayPal, Google Pay, Amazon Pay, Apple Pay and Discover.
What guarantees are available at Otty?
Otty has a 10 year warranty on its mattresses and a 1 year warranty on pillows, duvets, bedding, mattress toppers and bed frames.
Will Otty pick up my old mattress?
Yes. Otty offers disposal of old mattresses and this can be selected at checkout. The courier will pick up your old mattress at the same time as delivering your new one.
Is there an Otty store near me?
Otty has a showroom in Leeds which you can visit but you will need to make an appointment. To make shopping easier, order from Otty’s website.
How do I contact Otty customer service?
To contact Otty, call 0330 111 2222, email [email protected] or start a live chat on the website.
1. Check out our list of tempting Otty promo codes and find the one you want to use. Copy the code, then go to Otty’s website.
2. Shop, add everything to your cart and checkout.
3. At checkout on the right side of the page, you will see a box that says “Discount Code“. Enter your code here and click “Apply”.
4. If your discount code is valid, the page will refresh and your total will be updated.
What are Otty’s mattress options?
As award-winning sleep experts, Otty offers four different mattresses and mattress sets for you to choose from. Before you start shopping for a mattress or sleep set, it’s important that you have an idea of what you’re looking for in a mattress and what works best for you and your nights sleep.
The four different Otty mattresses you can buy are the Original Hybrid, Aura Hybrid, Pure Hybrid Bamboo & Charcoal, and Pure+ Hybrid Bamboo & Charcoal Premium. Prices start from £250 and go up to £500, depending on the model and size you choose.
The Otty Original Hybrid Mattress features 2000 supportive 16cm pocket coils, three layers of padding and temperature regulating memory foam. It’s a reasonably priced model and it’s the best starter mattress. For a cheaper option, the Aura Hybrid uses a combination of 70% springs and 30% foam and is 23cm tall. It is the most affordable Otty mattress, both comfortable and affordable.
The Otty Pure Hybrid Bamboo & Charcoal Mattress is made from bamboo memory foam with charcoal infused layers. This mattress and its materials are designed to be antibacterial, odor resistant, moisture absorbing and temperature regulating. The Otty Pure+ Hybrid Bamboo & Charcoal Premium Mattress is a step up with up to 4000 pocket coils, 7 layers of memory foam and uses bamboo and charcoal for comfort and hygiene.
Depending on your budget and the level of support you want, all of these options are comfortable, supportive, and affordable.
What are bamboo and charcoal mattresses?
Otty is well known for its innovative hybrid technology and impressive use of bamboo and charcoal materials. The Pure Hybrid Bamboo & Charcoal mattress and the Pure+ Hybrid Bamboo & Charcoal Premium mattress are the first in the UK to use bamboo and charcoal foam.
The bamboo and charcoal material creates a true super foam that is said to be antibacterial, moisture wicking and temperature regulating. Made with durable materials, these mattresses are more expensive than other Otty models but provide a comfortable and hygienic night’s sleep. Bamboo memory foam is combined with charcoal-infused layers that eliminate odors, wick away moisture, and regulate temperature while you sleep.
The Pure Hybrid features Otty’s tallest springs at 16cm to ensure full support for your back and joints. The Pure+ Premium version is a step up and has up to 4000 pocket springs and 7 layers of memory foam. Both of these mattresses are best suited for people who tend to get hot at night and those who suffer from allergies, sensitive skin, and asthma. While designing Otty mattresses and mattress toppers, the founder of Otty discovered that most mattress covers are non-removable and store germs, bacteria, sweat and dead skin cells. The combination of bamboo and charcoal would eliminate this problem to provide a comfortable and hygienic night’s sleep.
For extra savings at Otty, you can purchase the Bamboo & Charcoal Mattress along with the pillows, mattress protectors, pillowcases and duvet covers to complete the set and get 40% off.